Capturing a new TOV for a sales brochure

Embodying the company founder to generate a unique brand personality

The client

Planet Cruise  

The challenge

Planet Cruise research destinations and then package cruises with inclusive land stays and tours to create unique holidays. The management wanted a radical shift in the company’s tone of voice to set them apart from their competitors. We were asked to create a new tone of voice and write the first piece of marketing collateral using it – a quarterly sales brochure.

The solution

Sometimes the answer to a problem is staring you in the face. Literally. It was this time. We suggested channelling the expertise, energy and slightly quirky personality of the company founder, Jenny West, into a new tone of voice. By writing the brochure copy from her perspective the communications suddenly became as unique as the offering.

The writing

'Chugging along at a leisurely pace, you’ll be glued to the huge cabin window, well, when you’re not looking at your plate that is – the Rocky Mountaineer is also famed for its delicious food and fine wine. Forget The Polar Express or anything from Platform 9 ¾, this is the most magical train journey in the world.'

The results

Record sales ensued and we have since written Planet Cruise’s summer catalogue.

“We were really impressed with the help provided in helping us to develop a certain tone of voice for our new cruise brochure. From one short meeting, they clearly understood the brief and came back with engaging copy which incorporated the personality of one of the directors. It was a thoroughly interesting read and different from any other travel brochure in the market. The brochure was so well received by our customers that they’re already working on our next edition!”

Charlotte Gutteridge
Marketing Executive
Planet Cruise


The credits

Copywriting agency: Barnaby Benson Copywriting London

Copywriter: Barnaby Benson and Joe Richardson

Client: Planet Cruise

Barnaby Benson Copywriting Agency, UK

Barnaby Benson Ltd is a leading UK copywriting agency. Based in London, we provide copywriting services for many agencies and brands. We offer a wide range of writing services with a strong reputation for tone of voice.  Want to find the right words to make your point? Get in touch with us: we can help.

Barnaby Benson Copywriting, 211 Norwood Road, London, SE24 9AG 

Tel: 020 8674 3551  Contact Us

© 2020 by Barnaby Benson Ltd

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